Processing Time and Shipping Policies
Updated on 2/13/2019.
All items have a processing time of 12-15 business days from the date ordered, so please keep this in mind if you have a trip date to plan for. Orders of 3 or more items will have an extended processing time of 15-17 business days depending on the total amount of items purchased in a single order. This does not include shipping time, which can be read below.
IF YOU HAVE A TRIP COMING, PLEASE EMAIL US SO WE MAY BE AWARE OF YOUR DEADLINE!
If you need expedited processing time, please add this "product" to your order: Rush Processing Time
Please remember that business days are Monday thru Friday only!
All orders are shipped via USPS, First Class or Priority Mail. Please allow between 3-5 business days once your order is shipped. Delays can occasionally happen and I cannot control USPS issues. Each Item is handmade with care and will be non-refundable unless something extreme has occurred (Wrong item received, Broken item)
In the case of an item mistake, we can either refund you or send you the correct item AFTER the original item has been returned to us in perfect condition.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned.
To complete your return, we require a receipt or proof of purchase.